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Alexandr7
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Solved!

Laptop doesn't see my usb boot device

HP Recommended
Pavilion Gaming Laptop 17-cd1007ur
FreeDOS

Many youtube videos and forums on this site says that you must turn on legacy boot, but there is no option in bios. Computer launched for the first time.

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The_Fossette
HP Support Agent
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@Alexandr7

 

I reviewed your post and I understand that you are unable to boot the computer using the USB recovery media.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend just disable the secure boot and it will automatically enable the legacy support.

 

Here is how it is done.

 

  1. Use the right arrow key to choose the System Configuration menu, use the down arrow key to select Boot Options, and then press Enter.

    System configuration menu

    Boot options menu

  2. Use the down arrow key to select Secure Boot, press Enter, and then use the down arrow key to modify the setting to Disable and press Enter.

  3. Use the arrow keys to select Legacy Support and press Enter, and then use the arrow keys to modify the setting to enable and press Enter.

  4. Press F10 to accept the changes and exit or use the left arrow key to select the Exit, use the down arrow key to select Exit Saving Changes and then press Enter to select Yes.

  5. The Computer Setup Utility closes and the Operating System Boot Mode Change screen displays, prompting you to confirm the Boot Options change. Type the code shown on the screen, and then press Enter to confirm the change.

  6. The Computer Setup Utility closes and the computer restarts.

  7. Turn the computer off and try to boot from the Recovery media once again.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

View solution in original post

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1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
29,155 29,127 1,958 2,603
Message 2 of 2
Flag Post
HP Recommended

@Alexandr7

 

I reviewed your post and I understand that you are unable to boot the computer using the USB recovery media.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend just disable the secure boot and it will automatically enable the legacy support.

 

Here is how it is done.

 

  1. Use the right arrow key to choose the System Configuration menu, use the down arrow key to select Boot Options, and then press Enter.

    System configuration menu

    Boot options menu

  2. Use the down arrow key to select Secure Boot, press Enter, and then use the down arrow key to modify the setting to Disable and press Enter.

  3. Use the arrow keys to select Legacy Support and press Enter, and then use the arrow keys to modify the setting to enable and press Enter.

  4. Press F10 to accept the changes and exit or use the left arrow key to select the Exit, use the down arrow key to select Exit Saving Changes and then press Enter to select Yes.

  5. The Computer Setup Utility closes and the Operating System Boot Mode Change screen displays, prompting you to confirm the Boot Options change. Type the code shown on the screen, and then press Enter to confirm the change.

  6. The Computer Setup Utility closes and the computer restarts.

  7. Turn the computer off and try to boot from the Recovery media once again.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
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