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‎09-07-2019 10:46 AM

HP Recommended
Product: HP Notebook - 15g-br011tx
Operating System: Microsoft Windows 10 (64-bit)

Hello, I brought my laptop 20 months ago. Five months ago, OS got corrupted and I brought official OS from HP website and installed it. Now sometimes it was not able to restart. Sometimes it was getting into a on and off loop for every 2 seconds and some other times caps lock led is blinking in pattern. Sometimes it behaves properly and I did system extensive check and it passed everything. I even reinstalled official windows from DVDs and updated my BIOS from HP support, but I was not able to solve the problem. Please help me to identify problem and fix it. Thanks in advance😊. 

1 REPLY 1

‎09-08-2019 07:33 AM

HP Recommended

Hi

The pattern is.....

https://support.hp.com/us-en/document/bph07107

 

Beep & LED error codes for Post April 2015 PC's

BIOS You get a LONG (MAJOR) signal category, RED LED &

then a SHORT (MINOR) signal category, WHITE LED.

Major – the category of the error; Minor – specific error in that category

The AUDIBLE repeats 5 times, and the VISUAL until power is removed.

 

 

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