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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Re: Laptop is not powering on
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04-27-2020 03:57 PM
My laptop is not powering on suddenly from yesterday evening. No light is on and I tried disconnecting and connecting the adaptor to check if it's the issue. Please help me.
I have hp pavilion 15-CS1000TX
05-03-2020 08:00 AM
@Sam2811 Welcome to HP Community!
I understand that the laptop will not power on.
Do not worry. I will try to fix the issue.
Perform the below steps:
If the computer does not start, the LED lights do not glow, and the display is black,
you can perform one or more of the following actions to resolve the no power issue:
(Click on the blue letters to get more details about each step)
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Examine the adapter and power cord for physical damage
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Test the power from the AC wall outlet to the notebook connector
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Start the computer using the battery only
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Check that the lid switch moves freely
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When you have completed the troubleshooting steps, there should be power available to the computer. When you press the power button, the LEDs should glow, and you should hear the sounds of the fan and the hard drive spinning.
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If the battery does not accept the charge or the notebook does not turn on without the AC adapter, contact HP to order a replacement battery.
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If the LEDs do not glow, and there are no other indicators of power being available to the computer, contact HP for technical assistance in troubleshooting a potential problem with the AC power connection or the system board.
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If the LEDs blink, or the computer beeps, but it does not start, go to HP Notebook PCs - Troubleshooting LED Blink Codes or Beep Codes During Startup or Boot.
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If the LEDs glow but the computer does not start on either battery or AC power, go to Troubleshooting Black Screen Displays with No Error Messages During Startup or Boot.
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Keep us posted,
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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!