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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.

‎09-09-2025 12:59 PM - last edited on ‎09-10-2025 02:34 PM by Moderator

HP Recommended

When I turn on my computer I get a blue box that says enter administrator password or power on password. After 3 attempts I get Code Edited

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1 REPLY 1

‎09-11-2025 10:25 AM

HP Recommended

Hi @Leababy 

 

Welcome to the HP Support Community!

 

Thanks for posting your query! We're here to help you get back up and running.

  

My apologies, we shall not be able to assist you with queries that include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

 If you would like help resetting the password on your product, please contact HP support in your region. 

 

Please click on this link https://www.hp.com/us-en/contact-hp/ww-phone-assist.html and select your country and login/create an account to get the phone number to reach our phone support team. 

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

 

I am an HP Employee.
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