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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Laptop locked, can't get it to turn back on

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03-19-2020 12:42 PM
@Mo52 Alright, could have been a short cut key that put it into hibernation or shut it down, no need to worry though, I got you, let's perform a power reset as per HP standards:
- Ensure your laptop is OFF.
- Unplug all the external devices (If any).
- Disconnect the power charger from the computer, and remove the battery.
- Press and hold the power button for about 30 seconds.
- Connect the power supply (power adapter).
- Press the power button to turn on your laptop.
- Then put your battery back.
for more details: Click here
And if it doesn't turn back on, after the above steps are carefully followed, I suggest you check with an alternate adapter (borrowed from a friend or the local store) and also, check with another wall outlet.
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