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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Laptop not turning on

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1 REPLY 1
04-12-2021 12:01 PM
And, it's probably not going to -- turn on. Why? Because some models simply will no longer start up with a dead battery even when connected to a charger. I have one of those models -- but HP does not provide a list of such models, so we can't tell you if yours is also one of them.
In my case, I bought a new battery, swapped it into the laptop, rebooted the laptop, swapped back in the old battery -- and charged it.
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