Laptop not working, no light, anything wrong with the components or just battery/power cord?

[Bl4ckr053]

My laptop is completely not working at all. No light when plugged in and turned on, no noice coming from the laptop, totally nothing? Is there anyway we can see where the real problem lies, whether the battery or the power cord (though I don't see any damaged outside) or the system component inside?

[IT_WinSec]

Hello @Bl4ckr053

Thank you for posting in the HP Support forum. Welcome !

You can review these 3 HP official articles about such issues you experience now. Follow the appropriate steps that fit your case to attempt to fix or diagnose the issue:

>> http://hp.dezide.com/ts/start.jsp?guide=NoPowerorBootIssues.net&as=true&section=ccweb&sfs=tdoc&lc=en

or

>> http://support.hp.com/bg-en/document/c03518165

>> http://support.hp.com/us-en/document/c03515402

If you did try everything but nothing helped, I am afraid you will need to bring your computer (or ship it) to service - HP Authorized service center or some other trusted PC repair store.Here is more info:

>> http://support.hp.com/us-en/document/c00372730

>> http://www8.hp.com/us/en/store-finder/find.do?bs=SR4&type=authorized

>> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

Hope this helps.

[Bl4ckr053]

Thanks a lot for your quick response for my cry for help. Sorry to say that nothing out of all the links you've provided help. My laptop has long been out of warranty. I've kept this laptop for a long time and just thought of checking on it again just now. When I plug it in, there was this short period of "ON" time, but it just went off when by accident, the cord was pulled off and it went off again. When I tried to plug it back, the LED light never turn back on again. When it was on for a short while, it says the battery has to be replaced. I don't think the battery is the only problem because I can use the wall outlet to get power. I don't know if the power cord has a problem since I don't see any external damage on it. If it is the system component, what could be damaging it?

[IT_WinSec · Accepted solution]

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@Bl4ckr053 wrote:

When I plug it in, there was this short period of "ON" time, but it just went off when by accident, the cord was pulled off and it went off again. When I tried to plug it back, the LED light never turn back on again. When it was on for a short while, it says the battery has to be replaced. I don't think the battery is the only problem because I can use the wall outlet to get power. I don't know if the power cord has a problem since I don't see any external damage on it. If it is the system component, what could be damaging it?

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Well, battery, power adapter, power unit in the PC, motherboard... These should be tested one by one or by a PC technician. You don't have all these to test on your own, that's why I recommend you bring the PC to a professioanl service.