Laptop not working

[EsthersWorld]

Hey, I cannot for the life of me get my laptop to work! I have tried to hard reset it where I take off the battery and hold the power button for a minute and it still isn’t working. After I put the battery back on and try to turn it on, the power button will not light up, but the Wifi key has the orange light. I am all out of ideas! 

[IT_WinSec]

Hello @EsthersWorld 

Thank you for posting in the HP Support Community.

I am sorry for the issues you experience with your HP computer.

Please, review this HP official article about such issues you experience now. Follow the appropriate steps that fit your case to attempt to fix the issue:

>> http://hp.dezide.com/ts/start.jsp?guide=NoPowerorBootIssues.net&as=true&section=ccweb&sfs=tdoc&lc=en

The article covers pretty much any scenario which you can troubleshoot at your home or office.

• If you did try everything but nothing helped, I am afraid you will need to bring your computer (or ship it) to service - HP Authorized service center. If the computer is still under warranty, you will need to notify HP support first. If you are not sure where such a center is located, please contact HP support for assistance in finding one. Here is more info:

>> http://support.hp.com/us-en/document/c00372730

>> http://www8.hp.com/us/en/store-finder/find.do?bs=SR4&type=authorized

>> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

>> https://www.youtube.com/watch?v=7alIyHJMb6Y

Hope this helps.