• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎09-04-2024 10:55 AM

HP Recommended
Product: HP EliteBook x360 1030 G4 Notebook PC
Operating System: Microsoft Windows 11

When I plug in power to my G4 laptop the charge indicator light blinks quickly white and amber, then turns off. It does not charge and does not power on. This short video shows the process, although it's hard to see the light colors.

https://photos.app.goo.gl/XHCQefsZmec8Yj8S7

 

What is happening? I have tried different power supplies and so far they all do the same thing. These same power supplies were previously charging it.

 

Thanks!

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.