• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Locked

‎01-31-2020 04:06 PM

HP Recommended
Product: Hp 14 stream

boot device not found

Hard disk (3F0)

Tags (1)
1 person had the same question
2 REPLIES 2

‎02-01-2020 12:01 AM

HP Recommended

Hi,

This usually means that the Hard Drive has failed and needs to be replaced.

What is the exact model or product number of your Stream? Here is how to find it:

Model number

You could also try HP hardware diagnostics at boot and see if there are any hardware failure ids.

 

Turn off the PC by holding the power button. Turn on PC and continously keep pressing ESC until startup menu appears and then press F2 to enter diagnostics. Try the fast test, or at least the hard drive test.

See if there are any hardware errors.

 

Let me know,

David

Was this reply helpful? Yes No

‎02-01-2020 08:12 AM

HP Recommended

My model number is 4AL70UA#ABA. The serial number is 5CD821BZCX. Every time I try to go to the hard drive scan it doesn't have it up there just memory and storage search. I don't have any options on the boot menu

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->