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‎11-12-2022 12:05 AM

HP Recommended
Product: HP Laptop PC 15s-dr3000

When i'm pressing start button,the fans and lights are working but the screen is not starting 

1 REPLY 1

‎11-12-2022 02:43 PM

HP Recommended

Hello @Naim1201 

Sorry to hear that you are having problems ... I would like to help you.

 

(1) Double check with external monitor connected via vga/hdmi cable.

Do you see boot screen and Windows loading on external monitor ?

 

- Power off external monitor

- Connect vga/hdmi cable

- Power on external monitor

- Power on notebook

 

(2) Please report your results

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