Laptop stuck on continuous loop of updates underway, restarting.

[Laceylee]

My laptop is stuck in a continuous loop of trying to update and constantly restarting. Will not allow me to do anything. Clicked f4(if I remember correctly) to pull up diagnostics after doing some research. Everything “passed” on the quick test and then extensive tests. I also held the power to turn off and it resumed the same screens when turning back on. I also tried to reset it to default but that did nothing as well. Finals this week, please help. I need this resolved quickly. 

[sandytechy20]

@Laceylee 

Welcome to the HP support community.

I understand that your notebook is restarting automatically, I am glad to assist you.

Follow the steps mentioned in this HP document to fix the issue:- Click .here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others 

Cheers.