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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Laptop turns on only for a few seconds then shuts off

Create an account on the HP Community to personalize your profile and ask a question
06-29-2018 02:58 AM
06-30-2018 12:53 PM
Welcome to the HP Forums!
Thank you for posting your query on this forum, it's a great place to find answers.
I reviewed your post and I understand that the laptop is not shutting off in few seconds.
Don’t worry, I assure you I will try my best to get this sorted.
In order that I may provide you with an accurate solution, I will need a few more details.
- Have you made any software or hardware changes on the computer?
- Have you performed any troubleshooting steps before posting?
While you respond to that, I recommend you boot to BIOS by tapping the F10 while starting the computer and check whether the computer is shutting off in BIOS as well.
If the computer is shutting off in BIOS as well then it is a hardware issue.
If the computer is not shutting off is BIOS then I recommend you follow the steps in the below article and check if it helps.
https://support.hp.com/in-en/document/c05336130
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
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