-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Boot and Lockup
- Laptop will not power on, no lights

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
02-17-2022 10:11 AM
Product: HP Pavilion x360 Laptop - 14m-dw0013dx
Operating System: Linux
Okay, so yes, my warranty is expired but I'm not looking for replacement parts, just support.
Basically what the title says. AC Adapter is plugged in, etc.
All I did was take the battery out, let it sit for 5 minutes, and then put it in.
Now my laptop will not boot, and there is no charge indicator light.
OS is irrelevant here because it won't even boot to BIOS.
Yes, I held down the power button with the AC Adapter unplugged and the battery out to reset the CMOS.
No, it did not work.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.