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HP ProBook 450 G5 Notebook PC

Hi

My HP Probook 450 G5 laptop randomly shuts down without any warning and won't turn on. When I press the power button to turn it on only cooling fan runs for about 15 secs and the charging LED blinks 10 to 13 times and then it shuts down. But, if I wait for a couple of hours and then it turns on and operates without any issue for couple of days and then this problem appears again randomly.

Is this a battery or AC power adapter issue or a motherboard issue?

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