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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
HP Recommended
HP ENVY x360 Convertible Laptop PC 15m-ed1013dx
Microsoft Windows 11

My laptop will not power on.  The power cord is working and the white light comes on next to the power cord insert location,   But the Power light on the keyboard will not come on.  Help!

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