Hi, my sons laptop won’t power on. When plugging the power cord in the power light does not come on. I’ve even tried another charger for my daughters laptop that I know works. Is there any trick to resetting to get it to power back on. Thank you !
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help,
I appreciate your efforts to try and resolve the issue. This sounds like hardware related issue with the Chromebook and in order to fix this issue, your computer needs to be serviced. As we have limited support boundaries in the support community as of now.
I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
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