Laptop won’t start up!

[Ydoineedasnhere]

Hi,

Of course at the worst time (submitting a college paper) I went to turn on my laptop and  it keeps showing the HP logo, going into a black screen with a quick shadow of a box and looping over and over again. 
I purchased it this year and it hasn’t been dropped. I had it off using the update and shut off feature and upon trying to turn it on I was greeted with this. 

I have of course tried charging it, holding down power and rebooting and nothing is helping. I’ve also tried F11 .

HELP PLEASE & THANK YOU

[Dilip_18]

@Ydoineedasnhere, Welcome to the HP Support Community! I'd like to help!  

I understand that the PC is not booting up it just goes to a black screen.  

The BIOS can be corrupted during normal operation from a failed BIOS upgrade, or damage from a virus.   

Recover the BIOS using a key press combination.

Turn off the computer. Press and hold the Windows + b keys, and continue to press those keys while you press and hold the power button for 2 to 3 seconds. Release the power button, but continue pressing the Windows + b keys.

The power light remains on, and the screen remains blank for about 40 seconds before anything is displayed. You might hear a series of beeps (usually 8 beeps). Eventually, an HP BIOS Update screen is displayed and the BIOS update begins automatically.

NOTE: If the HP BIOS Update screen is not displayed, press and release the power button, and then immediately press the Windows + b keys at the same time, repeatedly, until the computer beeps or opens the HP BIOS Update screen.

After the BIOS is recovered, a Continue Startup button is displayed and a timer counts down. Click the Continue Startup button to restart the computer immediately, or wait for the computer to restart automatically when the timer reaches zero.

Also please do provide the Product number of the laptop.  

Hope this helps! Keep me posted.   

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

[SofiaML]

Hi community!

The instructions in the following link may be helpful:

HP PCs - Computer does not boot or start

SofiaML
HP Support Community