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HP Notebook - 15-bs107nt

I tried to update the BIOS version for my HP-15bs107nt model laptop for the 832B motherboard via HP's official program. But during the update, the black screen continued for more than 5-10 minutes. And when I tried to turn the laptop off and on again, there was only the fan sound. I would like to know if there is an easy way to solve this problem. If it doesn't work, can I find out where the BIOS chip is for reprogramming?

 

Please help and thanks in advance

1 ACCEPTED SOLUTION

Accepted Solutions
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Hi @FurkanYALDAZ,

Welcome to HP Support Community.
 

Thank you for posting your query, I will be glad to help you.

I understand that while updating the BIOS, your PC screen went blank, and you’re still unable to get back to the Windows screen. I know how concerning this can be, but don’t worry—I’m here to help! Let’s go through some steps to try and resolve this issue.

Try Bios Restore:
1) Shutdown the computer, keep the  charger plugged

2) Hold down the Windows and B button together while the computer is still turned off.  

3) Turn on the computer and continue to hold the Windows and B button until a BIOS Recovery screen appears.  

4) Follow on-screen instructions and click on OK

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

VikramTheGreat

HP Support 

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

View solution in original post

1 REPLY 1
HP Recommended

Hi @FurkanYALDAZ,

Welcome to HP Support Community.
 

Thank you for posting your query, I will be glad to help you.

I understand that while updating the BIOS, your PC screen went blank, and you’re still unable to get back to the Windows screen. I know how concerning this can be, but don’t worry—I’m here to help! Let’s go through some steps to try and resolve this issue.

Try Bios Restore:
1) Shutdown the computer, keep the  charger plugged

2) Hold down the Windows and B button together while the computer is still turned off.  

3) Turn on the computer and continue to hold the Windows and B button until a BIOS Recovery screen appears.  

4) Follow on-screen instructions and click on OK

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

VikramTheGreat

HP Support 

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.