Laptop wont turn on hp15 bs-1xx

[Fredtech]

Hp 15 bs-144wm the charging light is on,but  no lights will come on on keyboard or laptop wont power on. When I hold the power button the charging light turns off. Nothing else happens.

[zoey7886]

@Fredtech, Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding HP 15-bs Series Laptop Not Turning On!

We're thrilled to have the opportunity to assist you and provide a solution. 

When your HP 15-bs series laptop won't power up despite the charging light being on, there are a few steps you can take to troubleshoot the issue:

Performing a Hard Reset

A hard or forced reset can sometimes resolve non-power issues by resetting the system's connections:

1. Turn off the computer completely by pressing and holding the power button.
2. Disconnect all peripheral devices connected to the laptop.
3. Remove the AC adapter and, if possible, remove the battery.
4. Press and hold the power button for 15 seconds to discharge any residual electrical charge.
5. Reconnect the battery and AC adapter, but do not connect any other devices.
6. Try powering on the laptop.

Additional Steps if Still Unresponsive:

• Check the AC adapter and charging port for any signs of damage or wear. Ensure the port is free of debris and the connections are secure.
• Perform a visual inspection for any physical damage on the laptop case or display.
• Test a different AC adapter compatible with the HP 15-bs series, if available.
• Enter Recovery Mode:
  • Power off the laptop.
  • Press Escape (Esc) repeatedly as you power on the laptop to enter the Startup Menu.
  • Select System Diagnostics to run hardware tests. 

Hope this helps!

Take care, and have an amazing day! 

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Regards,