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‎07-09-2021 05:52 AM

HP Recommended
Product: HP Laptop 17-cn0xxx
Operating System: Other

I do not use Microsost products, and most modern machines are using UEFI instead of BIOS.  When trying to install Ubuntu Linux or Linux Mint, after booting the install media, no hard drives are seen. I have tried to figure out all of the settings in the setup screen to disable any UEFI and go to a legacy BIOS.

The current BIOS is AMI v. F.3.

AMI does not provide end user support. so here I am, hat in hand asking for help.

Category:
1 REPLY 1

‎07-09-2021 09:31 AM

HP Recommended

@TG34759 

I'm sorry, but HP does not provide support for Linux distros.

IF you replace the preloaded Windows OS with a Linux distro, or add a Linux distro, then you assume full responsibility for maintaining that -- including solving any problems with booting the other OS and/or installing the other OS.

Modern PCs with UEFI, instead of the older BIOS, are especially difficult to install because you have to go into the UEFI settings and make several changes before you can even boot from a USB stick -- and we are unable to assist in that work.

Your best bet for support now is to contact the support forum of the distro you are using.



I am a volunteer and I do not work for, nor represent, HP
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