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2ponies
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Locked out of my computer

‎10-28-2019 04:20 PM

I thought I changed my online password to "no password" since my laptop never leaves my office; but now nothing works to get me back in. I don't want to reimage because I'll loose all my programs. 

 

I've tried changing my passwords from another computer but nothing works, even when they send the code.

I'm currently going through the 80+ passwords I've ever used on anything. Advice PLEASE

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Message 2 of 2
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HP Recommended

Locked out of my computer

‎10-28-2019 04:33 PM

@2ponies

 

 

 Thank you for using HP Support Community.

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

I work on behalf of HP
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