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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Locked out the BIOS CONFIGURATION F10

Create an account on the HP Community to personalize your profile and ask a question
07-11-2020 09:11 PM
anyone knows how to unlock it or reset the whole thing I tried everything I know from reinstalling windows to update the BIOS... Nothing is working
07-14-2020 04:01 PM
@ABS-AL You would have to Contact HP for a hardware service as the motherboard may require a flash
Any other way of unlocking the BIOS is not authorized by HP.
I suggest you talk to HP support and discuss your options, follow the below steps to get started:
1) Click on this link - http://www.hp.com/contacthp/
2) Click on Sign-in or select the product using the below step:
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Click on "Show Options".
Fill the web-form, to populate a case number and phone number for yourself!
Also, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, if yes? please send me a private message with the region you are contacting us from,
here's how private messages work: Click here for details.
P.S: Welcome to HP Community 😉
If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.