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HP Recommended
Pavilion x360
Microsoft Windows 10 (32-bit)

I tried to uninstall the face recognition and now I can't log-in.  I do not remember my PIN or password.  

 

Tried to use my live.com/log-in email accounts to recover my PIN via a code, but Microsoft doesn't recognize my **bleep** passwords.  

 

Need some suggestions.  Thanks.

 

1 REPLY 1
HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

I work on behalf of HP.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.