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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Re: Log-in

Create an account on the HP Community to personalize your profile and ask a question
10-05-2021 09:48 AM
I tried to uninstall the face recognition and now I can't log-in. I do not remember my PIN or password.
Tried to use my live.com/log-in email accounts to recover my PIN via a code, but Microsoft doesn't recognize my **bleep** passwords.
Need some suggestions. Thanks.
10-05-2021 03:25 PM
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.