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‎06-27-2016 04:58 AM

HP Recommended
Product: Elitebook 840 G1
Operating System: Microsoft Windows 7 (64-bit)

Hello! I need help.

 

I lost my BIOS password on my work notebook. The last employee had an administrator password to all settings of BIOS. But my account has read-only access. I need to turn on virtualization technology but I can't do that. Please, help me to get access to all settings.

 

Model: HP Elitebook 840 G1

Product number: H5G26EA#ACB

 

5 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-27-2016 05:00 AM

HP Recommended

Hi,

 

Unfortunately,  business machines such as Probooks or Elitebooks have more stringent security than consumer models - they don't produce 'halt codes', the password cannot be derived from the Serial No. and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.

 

If you Contact HP Business support they should be able to send you a customised SMC.bin file which you can use at boot to reset the password.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

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3 REPLIES 3

‎06-27-2016 05:00 AM

HP Recommended

Hi,

 

Unfortunately,  business machines such as Probooks or Elitebooks have more stringent security than consumer models - they don't produce 'halt codes', the password cannot be derived from the Serial No. and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.

 

If you Contact HP Business support they should be able to send you a customised SMC.bin file which you can use at boot to reset the password.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎06-27-2016 05:06 AM

HP Recommended

Ok, thank you!

Was this reply helpful? Yes No

‎06-27-2016 05:10 AM

HP Recommended

@sdi125rus

 

You're welcome :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No
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