Lost bios password (Weird bios behaviour)

[olly1240]

Hi everyone,

I encountered a problem with my bios password. I was using a bios password until two days ago. I decided to remove trough the bios "Remove Password". Everything was fine until i rebooted into the bios and it was asking me for a password, again. I tried the old password but did not work. I tried both restoring and upgrading the bios but that didn't work. I noticed that the code under the "System Disabled" varied using different bios version; I'm not aware whether this is an intended behavior or not.

Is there anything else I can try to reset the password? Is there a key i can use to unlock the bios? I'll later report if the new bios version locks me out again. My code is " i 75131400 " If that can help creating a masterkey.

Thanks to everyone trying to help me

[WAWood · Accepted solution]

@olly1240 

Sorry, we are no longer able to provide any assistance with password reset or recovery issues.

According to the Community's Rules of Participation (which you can read from here: https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage😞

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

For assistance NOW, you have to contact your regional HP Customer Support location directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html