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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
HP Recommended

Microsoft gave me the option of resetting it, but it didn't work. Please help!

1 REPLY 1
HP Recommended

@MillieBuckyMom, Welcome to the HP Support Community 

  

This needs one-on-one interaction. 

 

Hence, I'm sending a private message to assist you with the next action. 

  

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

  

I hope this helps! Keep me posted. 

 

Regards,

Garp_Senchau
I am an HP Employee

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