Manufacture Programming mode is unlock mode

[Nahasco]

My 3 in 1 notebook was sent to warranty and they replaced the motherboard. Since then, this message is showing in startup and it takes more time for the notebook to boot.

[IT_WinSec]

Hello @Nahasco

Welcome to the HP Support forum.

This is BIOS issue. BIOS is part of the motherboard. What is BIOS >> https://www.computerhope.com/jargon/b/bios.htm

Please, refer to this post by an HP employee for more information about your mode issue >> https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/manufacturing-programming-mode...

• It seems that your unit skipped some steps at the factory. This would explain that your BIOS is still in "factory mode" and that the OS wasn't loaded.

For the BIOS, the factory mode basically disables some security features, and may also provide you access to additionnal settings. As a standard user, I'm fairly sure that you won't be affected by this. But if you plan to setup a BIOS password or things like this, it's possible that they don't work.

As the notebook is under warranty, sending it to repair could be a safe choice, to avoid any possible issue.

• I just got the response from the engineering guys. During their way in the factory, the units are set in MPM (Manufacturing Programming Mode) for all the funtionnal tests. This MPM is then deactivated at the end of the production line.

For a small bunch of units (included yours), the MPM deactivation failed.

The main issue is that, even if your Win8 key has been embedded in your BIOS, the MPM mode avoids WIndows to access and recognize it.

A simple tool has been developped to solve this issue, but is confidential and can only be used by HP repair partners.

You may ask why, so I'l explain quickly : this tool is harmless for almost every user, but it can be used by evil-minded persons to create BIOS viruses or hacking stuff.

So, I'm sorry to inform you that the only way to get your BIOS in standard mode, (...) is to send your unit in repair.

[IT_WinSec]

• If the PC is with active warranty, send it back to HP or service provider for additional steps and fixing this problem

Contact HP

>> https://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

>> If the USA, you may call toll free 1-(800)-474-6836

• If the PC is not with active warranty, send it to the nearest HP Authorized Service Center.

If you are not sure where such a center is located, please contact HP support for assistance in finding one. Here is more info:

>> http://support.hp.com/us-en/document/c00372730

>> http://www8.hp.com/us/en/store-finder/find.do?bs=SR4&type=authorized

[Nahasco]

Isnt there anyway I can fix this myself? 

[IT_WinSec]

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@Nahasco wrote:

Isnt there anyway I can fix this myself? 

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I am afraid not. The best way and the least expensive for you will be to send it back to HP or HP Authorized Service Center.

This is the best way, the fastest way and the cheapest one (almost free of charge)