• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Locked

‎03-25-2020 11:47 PM

HP Recommended
Product: HP 15-r204ne
Operating System: Microsoft Windows 8.1 (64-bit)

My laptop was showing boot device not found. And I tried performing memory check .. memory check failed and this failure ID came up. Can someone please explain what's the issue.

Failure ID: 9AJD5V-7MRA2N-XD7WLJ-000M03

1 REPLY 1

‎03-26-2020 04:07 AM

HP Recommended

Hi

I can only the post the result, not explain it at all.

 

9AJD5V-7MRA2N-XD7WLJ-000M03      3/26/20      

System/Processor BoardBackplane Board, System Board, Processor, Processor Board

BGA integrity

 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.