Mini laptop stuck in a loop

[Wesley6]

My mini laptop wouldn't turn on after I to reset it but it failed so I click cancel. Now its stuck in a loop every time I try to turn it on.

[Riddle_Decipher]

@Wesley6

Thank you for posting on HP Forums, 

Riddle_Decipher is at your service. 

As I Understand your HP mini laptop is stuck in a loop,

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 

(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

When was the last time it worked without these issues?

was there an update that caused this issue?

While you respond to that, If you've already done a hard reset and the issue persists,

Here's the MIE creator to re-image the computer, I've found what appears to be a 3rd party link: 

Click here to download the MIE creator and reinstall the OS.

Let me know how that pans out

I hope you have a good day ahead,

And Feel free to ask any other queries as  well,

Considering, this forum has some of the best people in the world available and ready to help.

{If this resolved your concern, Click on "Accept as Solution" & the Purple Thumbs up}.

[Wesley6]

Well this is the mini laptop Refurbished HP Stream 11-R050sa 11.6" Intel Celeron N3050 2GB 32GB SSD Windows 8 Laptop In Blue (A1/P0H72EA/W8)
Refurbished HP Stream 11-r050sa 11.6" Intel Celeron N3050 2GB 32GB SSD Windows 8 Laptop in Blue

[Wesley6 · Accepted solution]

Refurbished HP Stream 11-R050sa 11.6" Intel Celeron N3050 2GB 32GB SSD Windows 8 Laptop In Blue (A1/P0H72EA/W8)
Refurbished HP Stream 11-r050sa 11.6" Intel Celeron N3050 2GB 32GB SSD Windows 8 Laptop in Blue
That is it I tgink

[Riddle_Decipher]

@Wesley6

Thank you for responding,

It's great to have you back 😉

I'm afraid that isn't an HP Mini, as that's a completely different group of product,

What you have is an HP Stream and as such, here's what you need to do:

The best way to do that is using the HP Guided Troubleshooter: 

Click here to access it (simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern).

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS.

If I have helped you resolve the issue, 

Feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon 

Followed by clicking on 'Accepted as Solution' 

And Have a great day ahead!