Mu laptop is not turning on

[Sahanamgowda]

Ho pavilion i5 laptop it turned off suddenly while I was working now it is not turning on what should I do how can I fix this

[Max3Aj]

@Sahanamgowda, Welcome to the HP Support Community – it’s great to have you here!
 

I appreciate you taking the time to share your question. I'm more than happy to assist with this and provide a solution that works for you.
I understand your HP Pavilion i5 laptop suddenly turned off and is now not powering on. Let’s walk through some steps to help you troubleshoot and hopefully resolve the issue.

Perform a Hard Reset

This can help clear any residual electrical charge that might be preventing the laptop from starting.

For laptops with removable battery:

1. Turn off the laptop.
2. Unplug the AC adapter.
3. Remove the battery.
4. Press and hold the Power button for about 15 seconds.
5. Reinsert the battery and plug in the AC adapter.
6. Try turning on the laptop.

For laptops with non-removable battery:

1. Turn off the laptop and unplug the AC adapter.
2. Press and hold the Power button for 15 seconds.
3. Plug in the AC adapter and try turning it on.

Check the Power Adapter and Charging Port

• Ensure the power adapter is connected properly and the LED near the charging port is lit.
• Try a different wall outlet or a known working HP charger if available.

Look for LED or Fan Activity

• When you press the power button, do any lights blink or fans spin?
  • If no lights or sounds, it could be a power or motherboard issue.
  • If lights blink in a pattern, note the pattern—it may indicate a specific hardware error.

Connect to an External Monitor (if applicable)

• This helps rule out display issues. Connect your laptop to an external monitor using HDMI or VGA and check for display output.

Use HP Hardware Diagnostics

If the laptop powers on but doesn’t boot, try running HP’s built-in diagnostics:

• Turn off the laptop.
• Press the Power button, then immediately press Esc repeatedly until the Startup Menu appears.
• Press F2 to run System Diagnostics.

I hope your issue is now resolved. If not, feel free to reply and we’ll continue helping until everything’s sorted!

If the post helped, please click “Accepted Solution” to help other users easily find it. And if you’d like to say thanks, just tap the “Yes” button!

Cheers,

Max3Aj

HP Support