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‎07-17-2019 05:59 AM

HP Recommended
Product: Example: HP 110 mini
Operating System: Unknown

My hp 110 does not boot and always asks the current password. Password checked failed, fatal error.. System halted. F9 nor F9 won't work.

1 REPLY 1

‎07-19-2019 12:06 PM

HP Recommended

Hey there! @Fayerrr08, 

 

Was there any hardware replaced on the PC?

 

Check whether it is because of the wrongly spelt

 

1. Whether Caps Lock is enabled but the login password is lowercase

2. If NumLock is opened but the password doesn’t include a digital number

3. Have typed wrong characters in the password

 

It looks like the system board needs tattooing.

 

Tattooing is taking information from a system and applying it discretely to the hardware to avoid licensing issues and Microsoft has a hand in its implementation.  If the Hard Drive DMI and Motherboard do not match up, it will not work correctly which is why they state to run the Motherboard tattoo process. 

 

Please contact HP support for service options.

 

Contact HP support using this link. Click Here

 

Let me know if this works!

Have a great day! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

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