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- HP Community
- Notebooks
- Notebook Boot and Lockup
- My HP 110-1013TU wont boot!!!

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07-19-2019 12:06 PM
Hey there! @Fayerrr08,
Was there any hardware replaced on the PC?
Check whether it is because of the wrongly spelt
1. Whether Caps Lock is enabled but the login password is lowercase
2. If NumLock is opened but the password doesn’t include a digital number
3. Have typed wrong characters in the password
It looks like the system board needs tattooing.
Tattooing is taking information from a system and applying it discretely to the hardware to avoid licensing issues and Microsoft has a hand in its implementation. If the Hard Drive DMI and Motherboard do not match up, it will not work correctly which is why they state to run the Motherboard tattoo process.
Please contact HP support for service options.
Contact HP support using this link. Click Here
Let me know if this works!
Have a great day! 🙂
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A4Apollo
I am an HP Employee