10-08-2019 03:37 AM - edited 10-08-2019 11:50 AM
My HP Notebook - 15-ba026nd does not start up. The power led is blinking continuously (long blinks, short breaks). Orange with battery, white with battery removed. No other leds/beeps. The AC Adapter is plugged in for hours now.
I removed the battery, but it won't start on AC only. Also tried battery only. Pressed the start button 30 sec. when all power supply was disconnected but still no results. Besides the power led, it's completely dead.
Does anybody know what's wrong and how to fix it?
10-10-2019 01:21 PM
@Marievd, Welcome to the HP Support Community!
Remove all the external peripherals connected to the PC.
Perform a hard reset. To know how, refer to step 2 in this document.
For more info on 'Computer Does Not Start and Emits an LED or Beep Code' refer to this document.
If the issue persists, please contact our HP Support team for Service Options as it could be a possible hardware issue:
1) Click on this link - www.hp.com/contacthp/
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the appropriate option based on your preference.
6) Fill the web-form and proceed further.
Keep me posted for any other assistance.
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