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HP Recommended
HP pro book 6550b
Microsoft Windows 7 (32-bit)

IMG_20181228_210931.jpg

 

That what it shows  after show ing starting windowThat what it shows after show ing starting window

 

IMG_20181228_210948.jpg

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi

As it takes several hours for piccies to be approved, and you haven't given any indication of any remedial action, I can only give loose suggestions.

 

First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

 

Next - Press and Hold the Power button for 15 seconds to Hard Reset.

AND/OR - Power on your PC, press Esc (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

AND/OR - Windows Logo key + Ctrl + Shift + B

AND/OR - If you’re using multiple displays, try projecting video to a different monitor.
Press the Windows Logo key + P, select a display, and then press Enter.

View solution in original post

2 REPLIES 2
HP Recommended

Hi

As it takes several hours for piccies to be approved, and you haven't given any indication of any remedial action, I can only give loose suggestions.

 

First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

 

Next - Press and Hold the Power button for 15 seconds to Hard Reset.

AND/OR - Power on your PC, press Esc (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

AND/OR - Windows Logo key + Ctrl + Shift + B

AND/OR - If you’re using multiple displays, try projecting video to a different monitor.
Press the Windows Logo key + P, select a display, and then press Enter.

HP Recommended

Prego.

 

https://www.heidoc.net/joomla/technology-science/microsoft/67-microsoft-windows-iso-download-tool

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