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HP Recommended
Microsoft Windows 10 (64-bit)

I was playing a game when my pc started slowing down. So I turned it off forcefully by holding the power button. When I try to turn it on again the power button turns on and immediately tuns off. It does this again and again and if I plug the adapter the charging light also turns off when the power button turns off. I tried to power reset it but it didnt work.

1 REPLY 1
HP Recommended

@leul31 Welcome to HP Community!

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Meanwhile, Let's perform a power reset as per HP standards:

  1. Ensure your laptop is OFF.
  2. Unplug all the external devices (If any).
  3. Disconnect the power charger from the computer, and remove the battery.
  4. Press and hold the power button for about 30 seconds.
  5. Connect the power supply (power adapter).
  6. Press the power button to turn on your laptop.
  7. Then put your battery back.

for more details: Click here

Check if the power button is physically damaged or stuck!

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee


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