My Windows 11 laptop is stuck on the restart screen for over a day now

[GreenBlob]

I have been dealing with this for over a day and I don't know what to do I keep powering my laptop on and off and it dosen't work and the automatic repair dosen't work either as it leads to the Blue Screen error please help me as I just want to use my laptop again

[ub6424]

Hello @GreenBlob 

Sorry to hear that you are having problems ...

To help you I just need to know the product number (p/n) xxxxxx#xxx of your notebook !

It looks something like this:

You will find this information on the back/rear of your notebook in small alphanumeric letters. Use a magnifying glass or the camera zoom feature on your smartphone to read it better.

Kind regards

[GreenBlob]

My Product ID is 4P8P1UA#ABA

[ub6424]

Hello @GreenBlob 

Ask a friend/neighbor/acquaintance who knows computers well to help you ...

(1) Please reinstall your operating system !

You need (another Windows computer) to prepare bootable <USB flash drive>

 An unused or empty USB flash drive with at least 32 GB storage capacity is required.

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10

Take time and follow

https://support.hp.com/us-en/document/ish_4511095-4511141-16

( All Software and drivers from HP are included )

Information: Your product number is supported: 4P8P1UA#ABA

(3) Please report back

[GreenBlob]

Sorry for responding extremely late but I also got the inaccesible boot device so I cant even install windows 11 on a usb if I cant turn it on and again automatic repair dosent work either

[ub6424]

Hello @GreenBlob 

Do you have valid HP warranty ?

Check HP warranty status:

You need to provide the serial number of your notebook here:

Check your warranty or service status

To find serial number follow:

Find product and serial numbers for HP PCs, printers, and accessories

Do not post any serial number here in the community !

If status (date) is wrong:

--->>> HP PCs, printers - Dispute a warranty status