My computer is looping on the hp logo whenever i try to turn it on

[Abdybarre]

The issue im facing is , 3 or 4 days ago i closed my laptop while turning on 

So last night i tried to grab it an use it , is soon as i touched it it was so hot and can't even use it at that time 

I tried to turn it on and its not turning on 

When i click the power button and it appears on the hp logo it goes black screan and then half of secod it turns the hp logo again and its keeps going on 

So what do i need to fix it?

[VikramTheGreat]

Hi @Abdybarre,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand you have trouble using the Pc, where the PC keeps looping to the HP startup page and gets overheated and is not able to use it. Sorry to hear about the trouble, 

Let's try a BIOS Restore, this should help to get the PC back to a bootable page. if it still fails, I would best suggest you run a hardware test on the PC to see if you find any hardware failure.

Step 1: BIOS Restore :
1) Shut down the computer, keep the  charger plugged
2) Hold down the Windows and B button together while the computer is still turned off.  
3) Turn on the computer and continue to hold the Windows and B buttons until a BIOS Recovery screen appears.  
4) Follow the on-screen instructions and click on OK
 

Step 2: Extensive Test - 
1. Hold the power button for at least five seconds to turn off the computer. 
2. Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key. 
3. On the HP PC Hardware Diagnostics (UEFI) main menu, click System Tests. 
4. Click Extensive Test.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support