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‎05-21-2021 03:21 AM

HP Recommended
Product: Examp
Operating System: Microsoft Windows 10 (64-bit)

No bootable image found, note book will be shut down

 

1 person had the same question
1 REPLY 1

‎05-21-2021 04:55 AM

HP Recommended

That typically is the result of a failed hard drive.

To run the Diagnostics routine, Start tapping the Esc key BEFORE starting the PC and then press the start button.
Keep tapping the Esc key until a popup menu shows. Then pick Diagnostics from that popup menu, F2.
Report back with the results.  Depending on the results, there are more steps to solving this.


I'm not an HP employee.
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