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- HP Community
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- Notebook Boot and Lockup
- My keep restarting by itself so it took me to advanced opti...

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11-29-2024 08:20 AM
I pc keeps going to a loop of restarting and i went to advanced settings>system response then it asked me to input my email account password i input the the right password but i keeps saying incorrect password
12-01-2024 08:59 AM
Hey @Brashogun19,
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
For cases related to BitLocker issues, please contact Microsoft Support.
Regards,