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Dgame426
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My laptop doesn't have display and it makes a fan noise.

Windows how 15

It's a pretty bulky laptop and it's making a fan noise every time I power it on and the screen is pitch black no light coming from it at all.

 

I messed up the product name it's a Windows hp 15.

I tried to use auto correct

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HP Support Agent
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My laptop doesn't have display and it makes a fan noise.

@Dgame426 Here's what you need to do, to identify the issue and resolve it accordingly:

  • check if it works fine on an external monitor, if you don't have one, check if it works in the BIOS screen to identify if it's either a hardware or a software issue:
    • If it works fine on the BIOS (Accessed while tapping F10 during a restart) it's a software issue & I suggest performing a hard reset: click here for steps,
    • Once done, it should have a display, if it does, log into safe mode & create new user account to check if that works better, for starters)
    • However, if it doesn't work within the BIOS either, I'm afraid it's a hardware malfunction.

P.S: Welcome to HP Community 😉

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

Riddle_Decipher
I am an HP Employee

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