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‎07-26-2019 06:39 AM

HP Recommended
Product: Hp 15
Operating System: Microsoft Windows 10 (64-bit)

Hp 15...1tb ....4gb ram......with Amd processors

r

1 REPLY 1

‎07-26-2019 06:55 AM

HP Recommended

Hi,

The blink code indicates a RAM problem. First, you can try performing a power reset.

https://support.hp.com/ph-en/document/c01684768

 

You can then try reseating the memory (remove and place back in the PC again). If this fails you should try some known good memory and see if it works.

 

Hope it helps,

David

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