My laptop froze, overheated, and shutdown, and now it won't turn on anymore.

[Art_bart_4605]

Hello there, 

A while back, I was on my laptop (HP Pavilion 11-n200 x360 Convertible PC) doing some web browsing, then running a few programs, just the everyday use. After a while, my computer suddenly started flashing (the screen was blacking out then turning grey then blue), and after a while, it kept going and it was also beginning to overheat, then it shut down on its own. 

After about a day, I attempted to turn on my computer, but the power button began to glitch and the computer fan was running at a high speed, and the computer began to overheat again.

Now, when I try turning it on, the power button doesn't even light up anymore, but the internal parts of my laptop seem to be functioning.

Is there any way I could get my computer to work again?

[A4Apollo]

Hey there! @Art_bart_4605, Thanks for stopping by the HP Support Forums!

I understand you have issues powering on your laptop.

Don't worry I'd like to help you out.

Did you make any hardware or software changes on your PC?

Have you tried checking with a different battery or adapter?

Do you see any lights blinking on your laptop?

As you mentioned your laptop froze, overheated and turned off by itself and now you are unable to power on your laptop.

It could be an issue with the DC port or the system board on your laptop could have gone faulty.

Try plugging the adapter into a different wall outlet and check if it helps.

Please try the steps recommended below.

To perform a power reset on a laptop with a sealed or non-removable battery, use the following steps:
Turn off the computer.
Remove the computer from any port replicator or docking station.
Disconnect all external connected peripheral devices such as USB storage devices, external displays, and printers.
Unplug the AC adapter from the computer.
For most laptops, press and hold the Power button for 15 seconds to reset.
Plug the AC adapter back into the laptop computer, but do not connect any of the peripheral devices.
Press the Power button to turn on the computer.
If a startup menu opens, use the arrow keys to select Start Windows Normally, and then press the Enter key.
After Windows opens, reconnect each peripheral device that was disconnected, one device at a time, until all devices are reconnected.
Your laptop has been reset. After a power reset, it is a good idea to run Windows Update and HP Support Assistant to update all device drivers. See Updating Drivers and Software with Windows Update (Windows 10, 😎 and Using HP Support Assistant (Windows 10, 8, 7) for more information.

Also, refer this article to further troubleshoot no power issues with your laptop.

If the issue still persists after trying out the steps. It is a hardware issue with your laptop.

Please contact HP support for service options.

Link to contact HP.

Hope to hear from you soon!

Have a great day! 🙂

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