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‎07-19-2020 07:33 AM

HP Recommended
Product: Pavilion 15 ab035ax

Some water sprinkles over the keyboard and then I dried it with hair dryer, but after that keyboard and touch pad were not properly working and after 2 days it was completely shut . No boot , only one LED glows , another one off !!

 

Please tell me what can be the reason ? Is the water damaged my motherboard ? Or something else

1 REPLY 1

‎07-21-2020 08:43 AM

HP Recommended

Hi @Uj24

 

Welcome to the HP Support Community. 

 

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer.

 

Have a great day! 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Asmita
I am an HP Employee

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