My laptop turned off all of a sudden??

[zoyanma9]

My laptop turned off and now whenever I try to press the 'turn on' button the charging light just blinks a light three times. Does anyone know a solution and reason to this?

[VikramTheGreat]

Hi @zoyanma9,
 

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand how worrying this can be when your HP laptop suddenly powers off and now only shows three blinking lights near the charging indicator; it’s usually signalling a hardware-level error. HP laptops use blink codes to indicate specific issues.

Here’s what the three blinks typically mean:

Reason

• 3 long blinks + 2 short blinks (or just 3 blinks repeating) often point to: 
  • Memory (RAM) failure or improper seating.
  • In some cases, a motherboard or BIOS corruption.

Solutions to Try

1. Perform a Hard Reset
   • Disconnect the charger.
   • Remove the battery (if removable).
   • Press and hold the power button for 15 seconds.
   • Reconnect the power and try turning it on.
      
2. Reseat the RAM
   • If you’re comfortable: 
     • Remove the back panel.
     • Take out the RAM sticks, clean contacts gently, and reseat them.
   • If you have two sticks, try booting with one at a time.
      
3. Check Power Adapter & Battery
   • Ensure the adapter is working (test with another HP charger if possible).
   • If the battery is removable, try powering on with the charger only.
      
4. BIOS Recovery
   • Plug in the charger.
   • Press and hold Windows + B, then press Power for 2–3 seconds.
   • Release Power but keep holding Windows + B until you see the BIOS recovery screen.
      
5. Run HP Diagnostics
   • If the laptop powers on partially, press Esc repeatedly at startup → F2 for diagnostics.

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat