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HP Recommended
HP Laptop PC 17-by4000 (18B35AV)
Microsoft Windows 11

Nothing happens when I try and power on my notebook. Except power light indicator next to power adapter blinks 3 times. No fans, nothing at all. What can I do???

1 REPLY 1
HP Recommended

Hi @Tennessee1983,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

If your laptop isn't powering on and the power light indicator blinks three times, it typically indicates a hardware issue. Here are some steps you can take to troubleshoot:

1. Perform a Hard Reset:

  • Disconnect the power adapter and remove the battery (if possible).
  • Press and hold the power button for about 15-20 seconds to discharge any residual power.
  • Reconnect the battery and power adapter, then try to turn it on again.

2. Check the Power Adapter:

  • Ensure the power adapter is working properly. Check for any damage to the cord or the connector.
  • If possible, test with a different compatible power adapter.

3. Inspect the Charging Port:

  • Check the laptop's charging port for any debris or damage that might be preventing a proper connection.

4. Try Booting Without Peripherals:

  • Remove all external devices (USB drives, external mice, keyboards, etc.) and try to power on the laptop again.

5. Reseat the RAM:

  • If you're comfortable doing so, open the laptop and reseat the RAM modules. Sometimes, a loose connection can cause power issues.

6. Check for Signs of Life:

  • Look for any LED indicators when you try to power it on. If any lights flash or change state, that may help diagnose the issue.

7. Leave It Plugged In:

  • Sometimes, the battery may be deeply discharged. Leave the laptop plugged in for at least 30 minutes, then try to power it on.

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

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Sneha_01- HP support
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