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- HP Community
- Notebooks
- Notebook Boot and Lockup
- My notebook wont boot up

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10-10-2020
12:17 AM
- last edited on
10-12-2020
05:25 AM
by
BiancaS
So my notebook had just stopped booting up the f12 key is amber orange and the power light on the right side is a light pink the screen wont turn on and theres no sound except the fan turning for a second then stopping.
Its a HP 15-f272wm
Product number is N5Y05UA#ABA
And the serial number is [Personal Information Removed]
Please i need help i have no clue what i am doing and i think it might be because i had shut it off during a shut off and or update.
10-12-2020 11:29 AM
@Q-Cranshaw45, Welcome to the HP Support Community!
Kindly perform the steps mentioned in this document to resolve this issue - Computer Does Not Start
You may also try to recover the BIOS
Use these steps even if you cannot see anything on the monitor:
-
Turn off the computer.
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Connect the notebook to a power source using the power adapter.
- Press and hold the Windows key
and the B key at the same time while the computer is off.
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While still pressing both keys, hold down the Power button for one second, and then release the Power button and the keys.
The power LED light remains on, and the screen remains blank for about 40 seconds. You might hear beeping sounds. Afterwards, an HP BIOS Update screen displays, and the BIOS update begins.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!
KUMAR0307
I am an HP Employee