• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
Locked

‎07-22-2019 11:42 AM

HP Recommended
Product: HP Pavillion x360 m Convertible
Operating System: Unknown

One day I was using my PC and then I went to go use it again and it wouldn't start up right. Its something with my disk drive that wont boot up.

1 REPLY 1

‎07-22-2019 12:17 PM

HP Recommended

Hi:

 

A short DST failure means the hard drive needs to be replaced and the operating system reinstalled.

 

Consult the maintenance and service guide on your specific model PC's support page for the hard drive removal and replacement procedure.

 

You may want to consider purchasing a better performing, normally more reliable solid state drive (SSD).

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.