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×InformationHP Solution Center Adobe Flash player error
Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open
InformationFix Windows 10 Update IssuesResolve Windows 10 or update issues on HP computer or printer– Click Here
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Need a BitLocker Recovery Key
01-12-2021 01:28 PM

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Unable to access my HP Envy laptop . When I power up I am taken to BitLocker Recovery
asking for the recovery key for this drive
any suggestions
thanks
Solved! Go to Solution.
01-12-2021 01:38 PM

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Hi:
If you used a Microsoft account to initially set up your PC, during the setup process, the Bitlocker key should have been exported to your Microsoft account.
See the link below for more information...
Finding your BitLocker recovery key in Windows 10 (microsoft.com)
If you didn't, unfortunately I wouldn't know what you can do to recover it.
01-15-2021 02:14 PM

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You're very welcome.

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